
Korrespondenzmanager
Professional hotel e-mails and sophisticated correspondence
Brandnamic’s Korrespondenzmanager is a multifunctional e-marketing tool for creating professional hotel e-mails. It is sophisticated yet easy to use, created by people who, like you, are passionate about the hotel industry. What sets it apart from other software of its kind? Each of its applications is based on practical needs. Just like our clients, we are originally hoteliers and hosts, and as such, we are well aware of your needs.
Send offers and information using WhatsApp
Korrespondenzmanager enables you to respond dynamically and directly to holiday enquiries – and now, you can also do so via WhatsApp. The main advantages? Guests are familiar with using the app and you can communicate directly. The possibility for the guest and reception to interact via chat increases the booking rate for your offers and gives you an efficient, personal way of securing guest loyalty throughout the guest journey. The exclusive WhatsApp Business API solution ensures compliance with all security and privacy rules. Another plus: Just like the rest of the tool, the WhatsApp function’s user-friendliness and its transparency for hotel employees are sure to impress.
Advantages? There are many!
- Fast and efficient processing of enquiries and follow-up e-mails
- Personal exchange and direct relationship with the guest
- Clean design in your CI for a professional appearance
- Sales-oriented display andhigher booking conversion thanks to the call-to-action button
- Simple modular priciple: over 50 letter templates in 4 languages
- Over 40 text modules with answers to typical queries
- Unlimited number of MiA templates for maximum flexibility
- Customisation or modifiability of all content and templates
- Pre-check-in for easy data transfer and arrival without delay
- Simple online payment for guests
- Further developments as a result of Covid-19: special cancellation conditions, MiA pop-up, stay connected list, and get-in-touch function
- Waiting list function, morning mail, history, birthday mail – numerous other features
- Statistical overview for performance monitoring and optimisation
- Interface to all standard PMS systems or stand-alone solution
- User-friendly, intuitive responsive design
- High deliverability rate via certified server (CSA and TÜV certification)
- 100% expertise, commitment, and fast response of our customer service
- Individual consulting [LINK consulting] on all contents: sales-promoting presentation, layout, graphics, texts etc.
- Regular free training courses at the Brandnamic Academy
- Continuous development of the functions under consideration of the user requirements
“Korrespondenzmanager allows us to answer a much higher number of enquiries in a much shorter time – with the good feeling of being able to respond in detail to the individual concerns of our guests“
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Get to know us!
Arrange an individual, non-binding product presentation. We look forward to introducing you to our pride and joy and to answering all your questions!