Korrespondenzmanager

Professional hotel e-mails and sophisticated correspondence

Brandnamic’s Korrespondenzmanager is a multifunctional e-marketing tool for creating professional hotel e-mails. It is sophisticated yet easy to use, created by people who, like you, are passionate about the hotel industry. What sets it apart from other software of its kind? Each of its applications is based on practical needs. Just like our clients, we are originally hoteliers and hosts, and as such, we are well aware of your needs.

Send offers and information using WhatsApp

Korrespondenzmanager enables you to respond dynamically and directly to holiday enquiries – and now, you can also do so via WhatsApp. The main advantages? Guests are familiar with using the app and you can communicate directly. The possibility for the guest and reception to interact via chat increases the booking rate for your offers and gives you an efficient, personal way of securing guest loyalty throughout the guest journey. The exclusive WhatsApp Business API solution ensures compliance with all security and privacy rules. Another plus: Just like the rest of the tool, the WhatsApp function’s user-friendliness and its transparency for hotel employees are sure to impress.

FOR EFFICIENT ONES

Suitable templates are automatically suggested for the requested period of time and can be extended free of charge.

FOR DEMANDING ONES

Does your guest have special demands? Answer them immediately, either individually or with expandable text modules

FOR INDIVIDUALISTS

Images, graphics, text, and content can be individually adapted to your CI and are highly personalisable. Hotel Forsthofgut shows how.

FOR SOCIAL BUTTERFLIES

Our e-marketing tool harmonises beautifully with all other products of our company. Adler Resorts and guests appreciate it.

FOR ANALYSTS

Filtering your lists in order to examine the booking behaviour of your guests could not be easier. Connect it to see your beds fill up.

FOR MULTI-PROPERTY MANAGERS

As with Winklerhotels, it is possible to integrate the individual companies of an umbrella brand with their different target groups.

FOR DIRECT ONES

We attach great importance to personalised service. If you have any questions, our customer service team has comprehensive answers.

FOR LITTLE ONES

Licence fees are calculated in a fair and transparent manner based on the number of beds. Your budget determines the range of functions.

FOR RESORTS

It is not only the tool that is modular. The price scale also makes the Korrespondenzmanager attractive for large businesses.

FOR PURISTS

With a focus on the essential information, larger establishments, such as the A&L Wellness Resorts, allow guests to be already relaxed while booking.

FOR PREMIUM ONES

The professional and elegant MiA pages present each company from its best side, including the Andreus Resort GOLF LODGE.

FOR ECONOMISTS

The automatic sending of follow-up emails, such as update, anticipation and welcome emails, fills your rooms and strenghents customer loyalty.

FOR DESIGN LOVERS

As with the design of the Hotel Gartner, there are no limits to the layout of emails and pages. Design it yourself or rely on our experience.

FOR RISK MINIMISERS

Sending via CSA- and TÜV-certified servers delivers your e-mails reliably. The opening rate of e-mails is visible at a glance.

FOR THE DETAIL-LOVING

Social media wall, pre-check-in, wish list, credit card query, and more – all important and most requested details are readily available.

FOR SELLERS

The sales-oriented layout and call-to-action button guide guests towards their booking in a discreet and safe way.

FOR UP-SELLERS

Submitting alternative offers of superior quality has never been so easy. The speedbooking function alone makes you want more and more.

FOR THOSE WITH A VISION

Every day we think ahead: New functions and exclusive interfaces with your needs in the back of your mind.

FOR THOSE WITH NO-LIMITS

We could go on and on about what the Korrespondenzmanager can do. The best way to find out is to see for yourself!

Advantages? There are many!

Fast and efficient processing of enquiries and follow-up e-mails
Personal exchange and direct relationship with the guest
Clean design in your CI for a professional appearance
Sales-oriented display andhigher booking conversion thanks to the call-to-action button
Simple modular priciple: over 50 letter templates in 4 languages
Over 40 text modules with answers to typical queries
Unlimited number of MiA templates for maximum flexibility
Customisation or modifiability of all content and templates
Pre-check-in for easy data transfer and arrival without delay
Simple online payment for guests
Further developments as a result of Covid-19: special cancellation conditions, MiA pop-up, stay connected list, and get-in-touch function
Waiting list function, morning mail, history, birthday mail – numerous other features
Statistical overview for performance monitoring and optimisation
Interface to all standard PMS systems or stand-alone solution
User-friendly, intuitive responsive design
High deliverability rate via certified server (CSA and TÜV certification)
100% expertise, commitment, and fast response of our customer service
Individual consulting [LINK consulting] on all contents: sales-promoting presentation, layout, graphics, texts etc.
Regular free training courses at the Brandnamic Academy
Continuous development of the functions under consideration of the user requirements

Sounds good? Wait until you hear more!

Enquire now

“Korrespondenzmanager allows us to answer a much higher number of enquiries in a much shorter time – with the good feeling of being able to respond in detail to the individual concerns of our guests“

-Patrick Nestl, host at 5-star Hotel Erika, Tirolo-

Begeisterte Kunden

Get to know us!

Arrange an individual, non-binding product presentation. We look forward to introducing you to our pride and joy and to answering all your questions!

Korrespondenzmanager – the product of smart minds

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