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Korrespondenzmanager

Professional hotel e-mails and sophisticated correspondence

Brandnamic’s Korrespondenzmanager is a multifunctional e-marketing tool for creating professional hotel e-mails. It is sophisticated yet easy to use, created by people who, like you, are passionate about the hotel industry. What sets it apart from other software of its kind? Each of its applications is based on practical needs. Just like our clients, we are originally hoteliers and hosts, and as such, we are well aware of your needs.

MiA alerts page: inform guests flexibly and in real time

With the new MiA alerts page, your guests are always well-informed, for example about COVID-19 measures, events, or travel tips: The free further development for the Korrespondenzmanager with MiA-2.0 allows you to provide important information in an attractive way and in real-time. Through a separate menu item in the offer or confirmation section, your guests can access the current alerts page. Content with text, images, videos and more is freely selectable. The contents with texts, pictures, videos, and more are freely selectable.

FOR EFFICIENT ONES

Suitable templates are automatically suggested for the requested period of time and can be extended free of charge.

FOR DEMANDING ONES

Does your guest have special demands? Answer them immediately, either individually or with expandable text modules

FOR INDIVIDUALISTS

Images, graphics, text, and content can be individually adapted to your CI and are highly personalisable. Hotel Forsthofgut shows how.

FOR SOCIAL BUTTERFLIES

Our e-marketing tool harmonises beautifully with all other products of our company. Adler Resorts and guests appreciate it.

FOR ANALYSTS

Filtering your lists in order to examine the booking behaviour of your guests could not be easier. Connect it to see your beds fill up.

FOR MULTI-PROPERTY MANAGERS

As with Winklerhotels, it is possible to integrate the individual companies of an umbrella brand with their different target groups.

FOR DIRECT ONES

We attach great importance to personalised service. If you have any questions, our customer service team has comprehensive answers.

FOR LITTLE ONES

Licence fees are calculated in a fair and transparent manner based on the number of beds. Your budget determines the range of functions.

FOR RESORTS

It is not only the tool that is modular. The price scale also makes the Korrespondenzmanager attractive for large businesses.

FOR PURISTS

With a focus on the essential information, larger establishments, such as the A&L Wellness Resorts, allow guests to be already relaxed while booking.

FOR PREMIUM ONES

The professional and elegant MiA pages present each company from its best side, including the Andreus Resort GOLF LODGE.

FOR ECONOMISTS

The automatic sending of follow-up emails, such as update, anticipation and welcome emails, fills your rooms and strenghents customer loyalty.

FOR DESIGN LOVERS

As with the design of the Hotel Gartner, there are no limits to the layout of emails and pages. Design it yourself or rely on our experience.

FOR RISK MINIMISERS

Sending via CSA- and TÜV-certified servers delivers your e-mails reliably. The opening rate of e-mails is visible at a glance.

FOR THE DETAIL-LOVING

Social media wall, pre-check-in, wish list, credit card query, and more – all important and most requested details are readily available.

FOR SELLERS

The sales-oriented layout and call-to-action button guide guests towards their booking in a discreet and safe way.

FOR UP-SELLERS

Submitting alternative offers of superior quality has never been so easy. The speedbooking function alone makes you want more and more.

FOR THOSE WITH A VISION

Every day we think ahead: New functions and exclusive interfaces with your needs in the back of your mind.

FOR THOSE WITH NO-LIMITS

We could go on and on about what the Korrespondenzmanager can do. The best way to find out is to see for yourself!

Advantages? There are many!

  • Fast and efficient processing of enquiries and follow-up e-mails
  • Personal exchange and direct relationship with the guest
  • Clean design in your CI for a professional appearance
  • Sales-oriented display andhigher booking conversion thanks to the call-to-action button
  • Simple modular priciple: over 50 letter templates in 4 languages
  • Over 40 text modules with answers to typical queries
  • Unlimited number of MiA templates for maximum flexibility
  • Customisation or modifiability of all content and templates
  • Pre-check-in for easy data transfer and arrival without delay
  • Special cancellation conditions, waiting list function, morning mail, history, birthday mail – numerous other features
  • Statistical overview for performance monitoring and optimisation
  • Interface to all standard PMS systems or stand-alone solution
  • User-friendly, intuitive responsive design
  • High deliverability rate via certified server (CSA and TÜV certification)
  • 100% expertise, commitment, and fast response of our customer service
  • Individual consulting [LINK consulting] on all contents: sales-promoting presentation, layout, graphics, texts etc.
  • Regular free training courses at the Brandnamic Academy
  • Continuous development of the functions under consideration of the user requirements
“Korrespondenzmanager allows us to answer a much higher number of enquiries in a much shorter time – with the good feeling of being able to respond in detail to the individual concerns of our guests“
-Patrick Nestl, host at 5-star Hotel Erika, Tirolo-

Begeisterte Kunden

Get to know us!

Arrange an individual, non-binding product presentation. We look forward to introducing you to our pride and joy and to answering all your questions!

Korrespondenzmanager – the product of smart minds

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Brandnamic

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Important information about our opening times

For the benefit of our health, we have accepted and support the official requirements for the nationally imposed exit restriction. This does not stop us, however, from being at your disposal with the utmost commitment, creativity, and motivation from our home office.

You can reach us by telephone during our temporary opening hours from Monday to Thursday from 9 a.m. to 12 p.m. and from 15 p.m. to 17 p.m., or by e-mail.

Stay healthy!

 

Best regards,

The Brandnamic team

 

#westicktogether